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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up menu will show up. It offers in-depth info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of video tutorials explaining how to use our Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ database, which includes questions asked by actual clients and provides real solutions. We constantly "revamp" our FAQ section with new articles in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our fantastic team of client support engineers available 24x7 and eager to assist you with any issue. Each trouble ticket you open will be answered within 1 hour (the average trouble ticket response time being only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 147677

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com